ICIARA is an Independent Complaint Management System

Protecting the Voices that Matter

ICIARA is fully integrated complaint management solution offering a scalable, turnkey software and services platform to report, assess and prevent abuse in organizations.

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ICIARA integrates technology and services to change organizational culture

“Technology isn’t the biggest challenge …Culture is…”

Harvard Business Review July 2019

How it Works

Technology

The Software modules enable you report, investigate and assess risk to determine potential liability. Five modules manage complaints with ease and in a timely manner.

Safe Complaint Collection and Reporting

Report complaints anonymously or confidentially

Unbiased Complaint Investigation and Tracking

Complaints investigated and recorded in a transparent manner

AI-Driven Complaint Severity and Liability Assessment

Complaints severity and liability are assessed by AI-driven algorithm

Collabortive Complaint Resolution Module

Collabortive complaints  resolution process to achieve a timely and satisfactory manner

Administrator Dashboard and Reports

Administrator dashboard enables managers to review various reports and manage complaints with ease.

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How it Works

Our Services

ICIARA enables managers to follow a modulated, consistent, non-biased process to resolve complaints, provide counseling and support services for victims and offenders to resolve complaints in a satisfactory manner. We have dedicated experts to solve complaints safely, properly , and with ease.

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Integrate ICIARA technology and services to

Change Culture to Grow Your Organization…

ICIARA integrated solution provides many benefits to your organization. here are just a few

Increase Accountabilty

by reporting and resolving complaints safely

Increase Productivity

by resolving complaints collaboratively and in a satisfactory manner

Increase Profitability

by proactively reducing abuse, misocnduct, and liability

Safe Environment

by adhering to organizational policies and guideline

Interested in Learning More?

Reach out to us to explore opportunities of helping your organization

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