[mk_page_section vertical_align=”center” bg_image=”http://iciara.com/wp-content/uploads/2014/09/services-3.jpg” bg_color=”#0066bf” bg_position=”center center” bg_repeat=”no-repeat” bg_stretch=”true” enable_3d=”true” video_mask=”true” video_color_mask=”#005ec9″ video_opacity=”0.8″ padding_top=”180″ padding_bottom=”40″ skip_arrow=”true” sidebar=”sidebar-1″][vc_column][vc_row_inner][vc_column_inner][mk_padding_divider size=”100″][mk_fancy_title tag_name=”h4″ color=”#ffffff” size=”20″ font_weight=”bold” margin_bottom=”10″ font_family=”none” align=”center”]ICIARA is an Independent Complaint Management System[/mk_fancy_title][mk_fancy_title color=”#ffffff” size=”50″ font_weight=”bolder” margin_bottom=”10″ font_family=”none” align=”center”]Protecting the Voices that Matter[/mk_fancy_title][mk_fancy_title tag_name=”h4″ color=”#ffffff” size=”20″ line_height=”150″ font_weight=”bold” margin_bottom=”0″ font_family=”none” align=”center”]ICIARA is fully integrated complaint management solution offering a scalable, turnkey software and services platform to report, assess and prevent abuse in organizations.[/mk_fancy_title][mk_button dimension=”flat” corner_style=”rounded” size=”large” align=”center” margin_top=”50″ margin_bottom=”0″ margin_right=”0″ bg_color=”#dd0404″ btn_hover_bg=”#dd0404″ btn_hover_txt_color=”#ffffff”]Request More Into[/mk_button][/vc_column_inner][/vc_row_inner][/vc_column][/mk_page_section][mk_page_section bg_color=”#000854″ bg_position=”center bottom” bg_repeat=”no-repeat” bg_stretch=”true” enable_3d=”true” video_color_mask=”#004faa” video_opacity=”0.8″ top_shadow=”true” padding_top=”0″ padding_bottom=”0″ has_top_shape_divider=”true” top_shape_style=”jagged-top” top_shape_size=”small” top_shape_color=”#d10d00″ top_shape_bg_color=”#000854″ has_bottom_shape_divider=”true” bottom_shape_style=”jagged-bottom” bottom_shape_size=”small” bottom_shape_color=”#dd0000″ bottom_shape_bg_color=”#000854″ sidebar=”sidebar-1″][vc_column][mk_padding_divider size=”80″][mk_fancy_title tag_name=”h1″ color=”#ffffff” size=”20″ font_weight=”600″ txt_transform=”none” margin_bottom=”0″ font_family=”none” align=”center”]ICIARA integrates technology and services to change organizational culture[/mk_fancy_title][mk_fancy_title color=”#ffffff” size=”40″ font_weight=”bold” margin_bottom=”0″ font_family=”none” align=”center”]“Technology isn’t the biggest challenge …Culture is…” [/mk_fancy_title][mk_fancy_title tag_name=”h6″ color=”#ffffff” font_weight=”bold” margin_bottom=”0″ font_family=”none” align=”center” drop_shadow=”true”]Harvard Business Review July 2019[/mk_fancy_title][/vc_column][/mk_page_section][mk_page_section bg_color=”#ffffff” blend_mode=”lighten” bg_position=”center center” bg_repeat=”no-repeat” bg_stretch=”true” enable_3d=”true” bg_gradient=”vertical” video_color_mask=”rgba(247,247,247,0.05)” gr_end=”rgba(255,255,255,0.1)” video_opacity=”0.9″ top_shadow=”true” sidebar=”sidebar-1″][vc_column][mk_padding_divider size=”100″][mk_fancy_title tag_name=”h1″ color=”#333333″ size=”34″ font_weight=”bold” margin_bottom=”0″ font_family=”none” align=”center”]How it Works[/mk_fancy_title][mk_fancy_title tag_name=”h1″ color=”#333333″ size=”46″ font_weight=”bold” margin_bottom=”0″ font_family=”none” align=”center”]Technology[/mk_fancy_title][vc_column_text align=”center” css=”.vc_custom_1583345113840{margin-bottom: 0px !important;padding-right: 10% !important;padding-left: 10% !important;}”]The Software modules enable you report, investigate and assess risk to determine potential liability. Five modules manage complaints with ease and in a timely manner.[/vc_column_text][mk_padding_divider size=”30″][vc_row_inner][vc_column_inner width=”1/5″][mk_icon_box2 icon_size=”64″ icon=”mk-moon-shield-4″ icon_color=”#ffffff” icon_background_color=”#1e73be” icon_hover_color=”#ffffff” icon_hover_background_color=”#568ebf” icon_hover_border_color=”#4a88bf” title=”Safe Complaint Collection and Reporting” title_size=”15″ title_weight=”bold” title_top_padding=”20″ title_bottom_padding=”20″]Report complaints anonymously or confidentially[/mk_icon_box2][/vc_column_inner][vc_column_inner width=”1/5″][mk_icon_box2 icon_size=”64″ icon=”mk-icon-tasks” icon_color=”#ffffff” icon_background_color=”#1e73be” icon_hover_color=”#ffffff” icon_hover_background_color=”#568ebf” icon_hover_border_color=”#4a88bf” title=”Unbiased Complaint Investigation and Tracking” title_size=”15″ title_weight=”bold” title_top_padding=”20″ title_bottom_padding=”20″]Complaints investigated and recorded in a transparent manner[/mk_icon_box2][/vc_column_inner][vc_column_inner width=”1/5″][mk_icon_box2 icon_size=”64″ icon=”mk-moon-temperature-2″ icon_color=”#ffffff” icon_background_color=”#1e73be” icon_hover_color=”#ffffff” icon_hover_background_color=”#568ebf” icon_hover_border_color=”#4a88bf” title=”AI-Driven Complaint Severity and Liability Assessment” title_size=”15″ title_weight=”bold” title_top_padding=”20″ title_bottom_padding=”20″]Complaints severity and liability are assessed by AI-driven algorithm[/mk_icon_box2][/vc_column_inner][vc_column_inner width=”1/5″][mk_icon_box2 icon_size=”64″ icon=”mk-moon-users-4″ icon_color=”#ffffff” icon_background_color=”#1e73be” icon_hover_color=”#ffffff” icon_hover_background_color=”#568ebf” icon_hover_border_color=”#4a88bf” title=”Collabortive Complaint Resolution Module” title_size=”15″ title_weight=”bold” title_top_padding=”20″ title_bottom_padding=”20″]Collabortive complaints  resolution process to achieve a timely and satisfactory manner[/mk_icon_box2][/vc_column_inner][vc_column_inner width=”1/5″][mk_icon_box2 icon_size=”64″ icon=”mk-moon-meter-medium” icon_color=”#ffffff” icon_background_color=”#1e73be” icon_hover_color=”#ffffff” icon_hover_background_color=”#568ebf” icon_hover_border_color=”#4a88bf” title=”Administrator Dashboard and Reports” title_size=”15″ title_weight=”bold” title_top_padding=”20″ title_bottom_padding=”20″]Administrator dashboard enables managers to review various reports and manage complaints with ease.[/mk_icon_box2][/vc_column_inner][/vc_row_inner][mk_button dimension=”flat” corner_style=”rounded” size=”x-large” align=”center” margin_top=”20″ margin_bottom=”60″ margin_right=”0″ bg_color=”#0367bf” btn_hover_bg=”#4486bf” btn_hover_txt_color=”#ffffff”]Request More Into[/mk_button][mk_padding_divider size=”20″][mk_padding_divider size=”20″][/vc_column][/mk_page_section][mk_page_section bg_color=”#ffffff” bg_gradient=”vertical” video_color_mask=”rgba(0,0,0,0.05)” gr_end=”rgba(10,10,10,0.1)” has_top_shape_divider=”true” top_shape_style=”jagged-top” top_shape_size=”small” top_shape_color=”#dd0000″ top_shape_bg_color=”#0364bf” has_bottom_shape_divider=”true” bottom_shape_style=”jagged-bottom” bottom_shape_color=”#dd0000″ bottom_shape_bg_color=”#0066bf” sidebar=”sidebar-1″][vc_column][mk_padding_divider size=”100″][mk_fancy_title tag_name=”h1″ color=”#333333″ size=”30″ font_weight=”bold” margin_bottom=”0″ font_family=”none” align=”center”]How it Works[/mk_fancy_title][mk_fancy_title tag_name=”h1″ color=”#333333″ size=”46″ font_weight=”bold” margin_bottom=”0″ font_family=”none” align=”center”]Our Services[/mk_fancy_title][vc_column_text align=”center” css=”.vc_custom_1583339818888{margin-bottom: 0px !important;padding-right: 10% !important;padding-left: 10% !important;}”]ICIARA enables managers to follow a modulated, consistent, non-biased process to resolve complaints, provide counseling and support services for victims and offenders to resolve complaints in a satisfactory manner. We have dedicated experts to solve complaints safely, properly , and with ease.[/vc_column_text][mk_padding_divider size=”30″][mk_steps hover_color=”#0066bf” icon_1=”mk-moon-user-3″ title_1=”Case Manager” url_1=”#” icon_2=”mk-moon-users” title_2=”Coaching & Counseling” url_2=”#” icon_3=”mk-moon-user-7″ title_3=”Legal and Mediation” url_3=”#” icon_4=”mk-moon-stack-user” title_4=”Education & Training” url_4=”#”][mk_button dimension=”flat” corner_style=”rounded” size=”x-large” align=”center” margin_top=”40″ margin_bottom=”60″ margin_right=”0″ bg_color=”#0367bf” btn_hover_bg=”#4486bf” btn_hover_txt_color=”#ffffff”]Request More Into[/mk_button][/vc_column][/mk_page_section][mk_page_section bg_image=”http://iciara.com/wp-content/uploads/2015/12/custom-bg9.jpg” bg_position=”center bottom” bg_repeat=”no-repeat” bg_stretch=”true” enable_3d=”true” video_mask=”true” video_color_mask=”#004faa” video_opacity=”0.8″ top_shadow=”true” padding_top=”0″ padding_bottom=”0″ sidebar=”sidebar-1″][vc_column][mk_padding_divider size=”60″][mk_padding_divider size=”60″][mk_fancy_title tag_name=”h1″ color=”#ffffff” size=”20″ font_weight=”600″ txt_transform=”none” margin_bottom=”0″ font_family=”none” align=”center”]Integrate ICIARA technology and services to[/mk_fancy_title][mk_fancy_title tag_name=”h1″ color=”#ffffff” size=”46″ font_weight=”bold” margin_bottom=”0″ font_family=”none” align=”center”]Change Culture to Grow Your Organization…[/mk_fancy_title][mk_fancy_title tag_name=”h1″ color=”#ffffff” size=”20″ font_weight=”600″ txt_transform=”none” font_family=”none” align=”center”]ICIARA integrated solution provides many benefits to your organization. here are just a few[/mk_fancy_title][mk_padding_divider size=”20″][vc_row_inner][vc_column_inner width=”1/4″][mk_icon_box icon=”mk-li-graph” title=”Increase Accountabilty” text_size=”18″ font_weight=”bold” style=”simple_ultimate” rounded_circle=”true” icon_location=”top” icon_color=”#ffffff” title_color=”#ffffff” txt_color=”#ffffff” txt_link_color=”#ffffff” margin=”0″]by reporting and resolving complaints safely[/mk_icon_box][/vc_column_inner][vc_column_inner width=”1/4″][mk_icon_box icon=”mk-li-rocket” title=”Increase Productivity” text_size=”18″ font_weight=”bold” style=”simple_ultimate” rounded_circle=”true” icon_location=”top” icon_color=”#ffffff” title_color=”#ffffff” txt_color=”#ffffff” txt_link_color=”#ffffff” margin=”20″]by resolving complaints collaboratively and in a satisfactory manner[/mk_icon_box][/vc_column_inner][vc_column_inner width=”1/4″][mk_icon_box icon=”mk-li-pill” title=”Increase Profitability” text_size=”18″ font_weight=”bold” style=”simple_ultimate” rounded_circle=”true” icon_location=”top” icon_color=”#ffffff” title_color=”#ffffff” txt_color=”#ffffff” txt_link_color=”#ffffff”]by proactively reducing abuse, misocnduct, and liability[/mk_icon_box][/vc_column_inner][vc_column_inner width=”1/4″][mk_icon_box icon=”mk-li-users” title=”Safe Environment” text_size=”18″ font_weight=”bold” style=”simple_ultimate” rounded_circle=”true” icon_location=”top” icon_color=”#ffffff” title_color=”#ffffff” txt_color=”#ffffff” txt_link_color=”#ffffff”]by adhering to organizational policies and guideline[/mk_icon_box][/vc_column_inner][/vc_row_inner][mk_padding_divider size=”60″][/vc_column][/mk_page_section][mk_page_section layout_structure=”half_right” bg_image=”http://iciara.com/wp-content/uploads/2020/03/iciara-customer-service-1.jpg” bg_color=”#ffffff” padding_top=”80″][vc_column][mk_padding_divider size=”20″][mk_fancy_title tag_name=”h1″ color=”#333333″ size=”46″ font_weight=”bold” margin_bottom=”0″ font_family=”none” align=”center”]Interested in Learning More?[/mk_fancy_title][mk_fancy_title tag_name=”h1″ color=”#000000″ size=”16″ font_weight=”600″ txt_transform=”none” font_family=”none” align=”center”]Reach out to us to explore opportunities of helping your organization[/mk_fancy_title][mk_contact_form style=”corporate” button_text=”Schedule a Demo” bg_color=”#ffffff” button_color=”#0066bf” email=”Lea@iciara.com” phone=”true” gdpr_consent_text=”I consent to ICIARA Technology terms and conditions to collect my details through this form.”][/vc_column][/mk_page_section]