ICIARA is a integrated and innovative solution of software and services to ensure that every stakeholder in the organization acts responsibly to resolve complaints constructively and prevent abusive behavior.
ICIARA software modules enable organizations to manage complaints proactively, collaboratively, and promptly to achieve a satisfactory resolution.
ICIARA integrates technology and services to change organizational culture!
“Technology isn’t the biggest challenge …Culture is…”
Harvard Business Review July 2019
Services with Impact on ACT Responsibly
Education, Training, & Development
ICIARA develops and delivers diverse leadership workshops customized to organizational needs
ICIARA highly trained experts follow a modulated, consistent, unbiased process to resolve complaints fairly, promptly, and collaboratively.
Coaching and Counseling
ICIARA provide coaching, counseling, and support services to restore trust, confidence, and respectful relationship.