ICIARA is an Independent Complaint Management System
Protecting People, Organizations, and Society
ICIARA is a fully integrated complaint management solution to report, assess, and prevent abuse in organizations.
ICIARA software modules enable organizations to manage complaints proactively, collaboratively, and promptly to achieve a satisfactory resolution.
ICIARA integrates technology and services to change organizational culture!
“Technology isn’t the biggest challenge …Culture is…”
Harvard Business Review July 2019
ICIARA trained experts follow a modulated, consistent, unbiased process to resolve complaints fairly, promptly, and collaboratively.
We provide counseling and support services for victims and offenders to restore trust and confidence.
Coaching & Counseling
Legal and Mediation
Education & Training