ICIARA is an innovative solution of software and services to manage adverse situations responsibly and in a satisfactory manner.
ICIARA software modules enable organizations to manage complaints proactively, collaboratively, and promptly to achieve a satisfactory resolution.
“Technology isn’t the biggest challenge …Culture is…”
Harvard Business Review July 2019
Services to Impact Cultural Change
ICIARA integrates innovative and proprietary methods to train, coach, and mediate adverse situations constructively!
Education, Training, & Development
ICIARA develops and delivers diverse leadership workshops customized to organizational needs
ICIARA highly trained experts follow a modulated, consistent, unbiased process to resolve complaints fairly, promptly, and collaboratively.
Coaching and Counseling
ICIARA provide coaching and support services to restore trust, confidence, and develop respectful relationship.