A Case Manager is assigned to centralize the process and ensure that proper guidelines are being followed

Coaches and Counselors are assigned to resolve low to medium severity complaints promptly and achieve satisfactorily resolution

Mediators and Attorneys are engaged in cases where the complaint severity is high, to promptly mitigate liability and achieve satisfactory settlement

Education and Training is customized to meet the needs of each organization, to ensure everyone understands their responsibility to correct misconduct and prevent abuse